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How Incident Management Solution Helped Whole Foods Market Improve Food Safety Audit Scores
Whole Foods Market seeks out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. While this is a core part of their business strategy, the world of food safety is continuously changing and became even more challenging during the COVID-19 pandemic. Food safety is a top priority at Whole Foods Market. Ensuring they offer the safest, highest quality food is critical to maintaining the trust they’ve built as leaders in the culinary and retail food industry. Running independent store audits can ensure the compliance to policies at the store level that are a necessary foundation for food safety and quality. Store-level food safety training and visibility into store-level data is an important foundation for any food safety program.
Running independent store audits can ensure the compliance to policies at the store level that are a necessary foundation for food safety and quality. Store-level food safety training and visibility into store-level data is an important foundation for any food safety program.
Whole Foods Market implemented FoodLogiQ’s Incident Management to help their stores stay compliant with food safety and quality processes and create visibility for leadership about training needs at the store level. The FoodLogiQ’s Incident Management allows Whole Foods Market leadership to be proactive and share best practices across locations. The FoodLogiQ Incident Management solution allows companies to schedule, track, and manage food safety audits and assessments in the Cloud. With mounting food safety regulations, companies can ease into FSMA compliance with streamlined workflows as well as audit record keeping.
The FoodLogiQ’s Incident Management optimized Whole Foods Market leadership’s ability to monitor stores to stay compliant with food safety and quality processes. By using the FoodLogiQ solution, Whole Foods Market was able to create visibility for leadership into store-level quality and compliance and improve audit scores. This increased level of visibility into stores enables the team to identify additional areas of training for store operations employees. This transition from being reactive to being proactive was critical to improving audit outcomes. The increased visibility into their data also provides Whole Foods Market with the ability to continue to streamline processes and improve food safety and the quality of their business.
Key Performance Indicators
- Improved audit scores
- Improved visibility into stores that need additional training
- Ability to be proactive instead of reactive
- Ability to recognize best practices and share across the enterprise
“With FoodLogiQ’s help and advice, we have implemented a solution that has truly made a difference in raising our audit scores across stores.”
Director of Global Quality Assurance Team for Whole Foods Market