reCONNECT 2019

A FoodLogiQ User Group Meeting

April 30 – May 2, 2019


Tuesday, April 30, 2019

Wednesday, May 1, 2019

All programming and activities are located in Bay 7.



Sean O’Leary, FoodLogiQ CEO

Dr. Detwiler will share key insights and emerging trends within the food safety landscape, the role attendees will play as technology becomes more prevalent within the food industry, and the effects end-to-end traceability and recall preparedness will have on consumer safety as well as a company’s brand reputation.


Darin Detwiler

Dr. Darin Detwiler, LP.D., M.A. Ed.
Assistant Dean of Academic and Faculty Affairs
Lead Faculty: Regulatory Affairs of Food and Food Industries, Assistant Teaching Professor, Northeastern University

Hain Celestial will share details about their supplier and document management system – specifically, Hain’s business pain points at the beginning of their technology journey, their use of Manage + Monitor to address those needs, and the progress they’ve achieved in taking the company’s supplier management program to an even greater level of success.



Christopher Bonafide, Supplier Quality Manager, Hain Celestial

The IPC/Subway team will share details about their traceability program, examples of IPC traceability ‘wins,’ the team’s vision for the future of IPC traceability, and some amazing stats that show ROI in FoodLogiQ Connect.


Lucelena Angarita

Lucelena Angarita, Director, Supply Chain Traceability, Independent Purchasing Cooperative/Subway


Kathy Ramos, GS1 Traceability Project Manager, Independent Purchasing Cooperative/Subway

Learn how Whole Foods Market is leveraging technology to manage their product recalls and withdrawals for more than 15,000 suppliers. Get an inside look at their successful rollout of Recall + Response, their biggest wins and lessons learned, and their ROI post-implementation. Followed by a Q&A segment.


Bryna Wortham

Bryna Wortham, Whole Foods Market, Team Lead, Business Process Improvement, Food Safety and Global Quality Assurance


Victoria Goss, Whole Foods Market, Team Lead and Project Manager, Food Safety Process Improvement Team

Achieving visibility into food quality issues can be costly in terms of time and money. In this session moderated by FoodLogiQ Chief Marketing and Strategy Officer Katy Jones, customers from two segments along the supply chain will discuss their unique quality concerns, the creative ways they are using the Incidents feature within Manage + Monitor to address these issues, and the lessons they learned post-rollout. Followed by a Q&A segment.



Mike Dunn, Director, Supply Chain and Brand Safety QC/QA, Five Guys Burgers and Fries


Jason Brown, Quality Assurance Specialist, Dine Brands


Alex Varela, Supply Chain Specialist, Five Guys



Katy Jones, Chief Marketing and Strategy Officer, FoodLogiQ

  1. Round Robin Roundtables: Let’s keep the conversation going about hot topics and food industry trends! Also, learn best practices on how customers are using FoodLogiQ Connect tools.
    • Recall preparedness within the food industry: Dr. Darin Detwiler
    • Manage + Monitor: Buffalo Wild Wings
    • Track + Trace: IPC/Subway
    • Recall + Response: Whole Foods Market
    • Doing Business Internationally: Five Guys
    • Audits (facility audits and supplier-completed assessments): Frontier and Tyson Foods
  2. Connect with FoodLogiQ: Our FoodLogiQ team is at your service! Book a one-on-one appointment with representatives from Customer Success, Sales and/or Product to discuss your questions on implementation, platform features, regulatory issues, and much more! Is there a FoodLogiQ customer you’d really like to meet? Have questions about a presentation you saw earlier in the day? Connect with your colleagues on our conference app and make plans to chat in our loft lounge!

Network with fellow reCONNECT attendees while getting to experience Durham’s amazing local food culture at nearby restaurants. Sign-up sheets will be available at the registration desk.

Thursday, May 2, 2019

All programming and activities are located in Bay 7.



Katy Jones, Chief Marketing and Strategy Officer

Dr. Chapman will share his reality-based research, which investigates behaviors and creates interventions aimed at amateur and professional food handlers, managers, and organizational decision-makers – the stakeholders he calls the ‘gatekeepers of safe food.’

Then Testo’s Eric Moore will join Dr. Chapman onstage to provide an overview of the Smart Kitchen project sponsored by NCSU and Testo. The purpose of their research is to assess the overall food safety behaviors and culture surrounding the implementation of temperature monitoring technology as it relates to active managerial control (AMC).



Ben Chapman, Professor at NCSU, Food Safety Blogger and Podcast Host, and Public Health Researcher

Eric Moore

Eric Moore, Director of Food Safety and Regulatory Compliance, Testo Solutions – North America

Additions and improvements are constantly being made to the FoodLogiQ Connect platform. Chief Product Officer Todd Dolinsky will take us through a recap of the 2019 Q1 release, provide a preview of what customers can expect in Q2, and share plans for Q3 and beyond.



Todd Dolinsky, Chief Product Officer, FoodLogiQ

FoodLogiQ has found that onsite visits with customers are extremely valuable in understanding how the Connect platform is being used on a daily basis. These visits also enable us to help customers address their unique business pain points and challenges.

In this session, you’ll learn how a shadowing experience at Tyson Foods allowed our FoodLogiQ team to walk side-by-side with a Tyson auditor, seeing how they perform a second-party audit in their manufacturing facility. Hear how our team gained a user’s perspective for upcoming assessment functionality feature enhancements and releases.


Trupti Cessna

Trupti Cessna, Product Manager, FoodLogiQ


Emma Killough, Implementation Specialist, FoodLogiQ


Chris Johnson, FSQA Manager, Tyson Foods



Katy Jones, Chief Marketing and Strategy Officer, FoodLogiQ

Recent outbreaks and recalls have put a spotlight on the food industry, and the rules are changing. Food traceability – being able to know the origin of products, ingredients and their attributes from the farm, through food processing, to retail and foodservice – is growing in importance. FoodLogiQ’s Director of Implementation and Strategic Accounts Julie McGlll will moderate this panel discussion on traceability and its role within the food industry, especially in light of the increase in consumer demand for food transparency.



Jessica Jones, Produce Lead, Supplier Quality & Safety, Chick-fil-A


Ann Kistler, Senior QA Manager, CKE Restaurants



Julie McGill, Director, Implementation and Strategic Accounts, FoodLogiQ

We’ll recognize our customers who’ve completed their FoodLogiQ Connect implementation plans over the past year. We’ll also throw in a few customer superlatives!

During this ‘API-for-Beginners’ session, FoodLogiQ’s Engineering Team will walk through the steps of creating a real-life product integration. By the end of the demonstration, the integration will be complete. Then, hear from CAVA Grill as they share how their unique FoodLogiQ integration with Zendesk is adding a whole new dimension to the customer experience.



Josh Bonczkowski, Vice President, Engineering, FoodLogiQ


Sarela Herrada, Director of Food and Beverage, CAVA Grill

CKE Restaurants will share details of their enhanced traceability journey, starting with their need for real-time visibility within their supply chain. Hear the story of their platform implementation, the hurdles they overcame, and how tracking and tracing CKE product was made infinitely easier by using an automated system that led to both time and monetary savings.



Ann Kistler, Senior Quality Assurance Manager, CKE Restaurants

We’ll wrap up the 2nd Annual FoodLogiQ User Group Meeting with a look at all we’ve accomplished during our time together, and we’ll end with a Q&A led by FoodLogiQ CEO Sean O’Leary.