reCONNECT 2020

A FoodLogiQ User Group Meeting

March 24 – March 26, 2020

Agenda

Tuesday, March 24th

FoodLogiQ Training
Tracks: Customer/Community Owners, Suppliers/Community Members, and a Guest Intro to FoodLogiQ Connect

Please bring your laptop to all training sessions

9:30  am – 11:30 am
General Sessions

FoodLogiQ Support Center

Room: Private Dining Room 2 (Rye Restaurant)

The FoodLogiQ Support Center and Café is the place to be if you’re a FoodLogiQ Connect User and have questions about the platform. Do you need one-on-one support with an issue or problem? This concierge-style forum is designed just for you, and there are no appointments necessary. We’re here to help you be successful! (Complimentary coffee and snacks provided.)

11:30 am – 12:30 pm
General Sessions

Welcome & Lunch Buffet for Training Attendees

Room: University Foyer

*Signup for attendify

12:30 pm  – 12:45 pm

Break

12:45 – 1:30 pm
Customers/Community Owners

Connect 101 – The Basics

Room: State E

Learn how to set up community requirements using product types, location types and document types.

Customers/Community Owners

Ongoing Account Management Best Practices

Room: State F

This session will cover how to best handle the addition, removal and inactivation of data in your account, as well as how to configure customer statuses and customize Product or Location Approval Flows with notifications and custom steps.

Supplier/Community Members

Welcome! FoodLogiQ’s Commitment to Community Members and Our Recipe for Success

Room: University ABC

FoodLogiQ shares our vision and commitment to members of our communities that make this platform work. We will discuss how we make ourselves available to support and gain insights from our members. Finally, we will introduce a community member who has found strategies for success on FoodLogiQ as they have joined multiple communities over the years.

1:30 pm – 1:45 pm

Break

1:45 pm – 2:30 pm
Customers/Community Owners

Connect 101 – The Basics

Room: State E

Learn how to set up community requirements using product types, location types and document types.

Customers/Community Owners

Connect 201 – Basics

Room: State F

Learn how to set up business requirements and to configure workflow templates to support the onboarding process. Once onboarding has begun, let’s do a review of monitoring as a Community Owner and steps to complete To-Do List tasks as a Supplier.

Supplier/Community Members

Supplier Top 10 – Lessons Learned

Room: University ABC

A community member who has successfully joined multiple communities will share key lessons that are most important for other suppliers to know.

2:30 pm – 2:45 pm

Break

2:45 pm – 3:30 pm
Customers/Community Owners

Requirements – Diving Deeper

Room: State E

Learn about trigger To-Do List requirements based on products, locations or businesses. Build response-driven document/assessment requirements based on attributes at the product/location level.

Customers/Community Owners

Underutilized Features

Room: State F

This session will highlight features you may not be using, like Community Messages, Document Tagging, Supply Chain Configuration, and Connections.

Supplier/Community Members

Interactive Training Round Table Series

Room: University ABC

Each table is staffed with FoodlogiQ subject matter experts. First, a subject matter expert will give a live training demo of the featured topic with best practices and time saving hints. Then the group is free to ask questions and discuss solutions to their specific challenges.

Table Topics

  • The Need for Speed – Effective ways to accelerate on-boarding into a community in FoodLogiQ.
  • Sharing One to Many – How to save even more time joining the next community by resharing.
  • Track and Trace 101 – Clear labels, consistent scanning, can’t lose.
  • Saving your Inbox – How to close incidents more quickly without endless emails and calls.
  • Getting to 100% – Build deeper trust with customers through 100% compliance via the to-do list.
  • Bulking Up – How to save time by importing your information into FoodlogiQ in bulk.
  • Membership has its benefits – Build a library of your products to manage your business and more free benefits for all Community Members.
  • Connecting to Connect – Integrations, API, FTP, and EDI

*Topics may change as we gauge interest.

Intro to FoodLogiQ Connect

Welcome & FoodLogiQ Connect Demonstration, Part I:

Room: Private Dining Room 1 (Rye Restaurant)

An explanation of the platform, products, and features

  • Manage + Monitor: See how templates are created in seconds
  • Track + Trace: Learn how tracking events are created in our system
  • Recall + Response: an interactive experience with lively volunteer participation featuring a live recall
3:30 pm – 3:45 pm

Break

3:45 pm – 4:30 pm
Customers/Community Owners

Reporting + Tracking

Room: State F

Find out how community owners can track specific information for products and locations that are shared by their community members. This session will review the different types of attributes available on Product Types and Location Types, as well as discuss best practices and walk through some hands-on examples.

Customers/Community Owners

Incidents

Room: State E

We’ll share handy techniques based on successful incident management program roll-outs to increase reporting adoption. You’ll also get training on how to utilize incident type features to streamline processes, such as enabling auto-change, configuring due date reminders, and customizing email notifications.

Supplier/Community Members

Community Owner/Member Summit

Room: University ABC

Deepen relationships with current customers and network with future ones. Some of the biggest names in food will be there to share their FoodLogiQ programs and learn about your business as well.

Intro to FoodLogiQ Connect

Welcome & FoodLogiQ Connect Demonstration, Part II:

Room: Private Dining Room 1 (Rye Restaurant)

FoodLogiQ’s Customer Success team will share best practices with real-world use cases.

4:30 pm – 4:45 pm

Break

4:45pm – 5:30 pm
Customers/Community Owners

Reporting Basics

Room: State F

 Learn how to generate reports in Connect, Save/Share Views, and export data out of Connect for offline analysis.

Customers/Community Owners

Supplier Management – Tips + Tricks

Room: State E

How to get supplier buy-in to use FoodLogiQ Connect; gain insight from some of the most successful community owners.

6:00 pm – 8:00 pm
General Sessions

Reception in the Rye Bar and Southern Kitchen

Room: Private Dining Rooms (Rye Restaurant)

Wednesday, March 25th

For Customers/Community Owners, Suppliers/Community Members, and Guests

8:00 am – 8:45 am

Breakfast

Room: Pre-Function C

Enjoy coffee and morning eats with other reCONNECT Attendees! Registration will open during breakfast for those who did  not attend training day.

8:45 am – 9:30 am
General Sessions

Welcome

Sean O’Leary, CEO, FoodLogiQ

Room: State CDEF

O’Leary will kick off reCONNECT 2020 with opening remarks.

9:30 am – 10:30 am
General Sessions

Keynote

Dr. Hal King, Founder and CEO of Public Health Innovations LLC.

Room: State CDEF
10:30 am – 10:45 am

Break

10:45 am – 11:15 am
General Sessions

Plan Your Work and Work Your Plan with FoodLogiQ

Bryna Wortham, Director, Global Quality Assurance, Whole Foods Market, and Victoria Goss, Team Lead and Project Manager, Whole Foods Market

Room: State CDEF

Wortham and Goss will explain how their team intricately weaves FoodLogiQ into their annual strategic planning, based on their corporate initiatives and how FoodLogiQ can help them meet their business goals. Hear how WFM measures and evaluates initial planning against actual accomplishments. This session will feature 3 key wins for WFM in 2019.

11:15 am – 11:45 am
General Sessions

First Watch: An EGGS-Clusive Case Study in Recall Management

Jasmine Hagan, Senior Manager, Quality Assurance, First Watch
Jared Burkholder, Implementation Specialist, FoodLogiQ

Room: State CDEF

Hagan and Burkholder will share insights from the First Watch launch of Recall + Response, providing key success metrics, lessons learned and next steps.

11:45 am – 12:00 pm

Break

12:00 pm – 1:00 pm

Lunch

Room: Pre-Function C
1:00 pm – 1:50 pm
General Sessions

Breakout Sessions

These educational sessions will be led by food safety experts from some of the most innovative companies shaping the future of the industry, including Compass Group, sweetgreen, Tyson Foods, IPC/Subway, Avery Dennison, Zebra Technologies, GS1-US and Red Lobster.

1:50 pm – 2:00 pm

Break

2:00 pm – 2:50 pm
General Sessions

Breakout Sessions

2:50 pm – 3:00 pm

Break

3:00 pm – 5:00 pm
General Sessions

Round Robin Roundtables

Room: State CDEF

The reCONNECT Round Robin Roundtables will provide a small group setting for deeper dives on the topics of supplier management and compliance, tracking and tracing your supplier chain, as well as recall preparedness and food safety program development – both nationally and internationally.

6:30 pm – 9:30 pm
General Sessions

Dine Around Dinner – Raleigh

Restuarant Sign Up On Site

Raleigh boasts some of the best restaurants in the South East! Enjoy a night out on FoodLogiQ while you network with other industry leaders.

Thursday, March 26th

For Customers/Community Owners Only

6:00 am – 6:30 am
FoodLogiQ Customers

Rise and Shine with FoodLogiQ! (Morning Run & Power Yoga)

Yoga Room: University B
Morning Run: Meet in Hotel Lobby near Business Center

We’ll be starting the final day of reCONNECT with two FoodLogiQ led morning exercise options. Join our CMO Katy Jones for an exhilarating  run or partake in a free yoga class with certified instructor and FoodLogiQ Marketing Manager Kirstin Meyerhoeffer.

7:45 am – 8:30 am

Breakfast

Room: Pre-Funcation C

Enjoy coffee and morning eats with other reCONNECT Attendees!

8:30 am – 9:00 am
FoodLogiQ Customers

Welcome and Day 2 Recap

Sean O’Leary, CEO, FoodLogiQ

Room: State CDEF

O’Leary will recap reCONNECT learnings from Day 2 and set the stage for our final day of programming.

9:00 am – 10:30 am
FoodLogiQ Customers

The Future of FoodLogiQ Connect: What to Expect and Product Roadmap

Todd Dolinsky, Chief Product Officer, FoodLogiQ
Katy Jones, Chief Marketing and Strategy Officer, FoodLogiQ

Room: State CDEF

Dolinsky and Jones will give an in-depth explanation of the FoodLogiQ Product roadmap. Learn about the releases you can look forward to in the coming year, and get a glimpse of the longer-term roadmap for all of our products.

10:30 am – 10:45 am

Break

10:45 am – 11:15 am
FoodLogiQ Customers

The Future of Traceability

Lucelena Angarita (Invited), Director, Supply Chain Systems & Standards, IPC/Subway
Julie McGill, Vice President of Supply Chain Strategy and Insights, FoodLogiQ

Room: State CDEF

We may not have a crystal ball to see into the future, but we do have food industry insights, thanks to Lucelena Angarita of IPC/Subway and FoodLogiQ’s Julie McGill! Join Angarita and McGill as they discuss the state of food traceability, as well as other key industry topics, including:

  • The FDA’s New Era Smarter of Food Safety
  • FoodLogiQ Labs
  • Blockchain
  • GS1 Standards: the new 856, EPCIS json, temp monitoring messaging
  • GDST – The Global Dialogue for Seafood Traceability
  • New efficiencies in data carriers – 2D, RFID
11:15 am – 12:00 pm
FoodLogiQ Customers

CS Implementation Awards, Lunch and Conference Closing Remarks

Room: State CDEF

Join FoodLogiQ’s Customer Success team as we celebrate and reward FoodLogiQ Customers who have completed successful platform implementations since reCONNECT 2019! Then, CEO Sean O’Leary shares his final remarks as we wrap up our 3rd Annual User Group Meeting – reCONNECT 2020.

12:00 pm 

Conference Dismisses

1:00 pm – 3:00 pm
FoodLogiQ Customers

Prearranged 1×1 Customer Meetings

Rooms: Unversity ABC

Collaboration is key within the food industry, and we’re proud to partner with you. Make your appointment for 1×1 time with a FoodLogiQ executive, your CS representative, or a member of our extended FoodLogiQ team. We look forward to speaking with you!